Returns & Exchanges

At KEF International, we stand behind the quality of our electronics. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Place the electronic device in its original packaging including all manuals, cables, and accessories to ensure a successful inspection.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our technicians verify the condition of the device, your refund will be processed to the original payment method within 5-7 business days.